Out of an abundance of caution due to anticipated winter weather, all City of Sumter parks and gardens will be closed on Saturday, January 31, and Sunday, February 1, 2026, with a delayed opening on Monday, February 2.
City of Sumter offices will operate on a delayed opening on Monday, February 2, 2026, opening at 12:00 PM. Sanitation services will operate on a delayed schedule to ensure the safety of City crews and the public. Services will continue as conditions allow.
The City’s Curbside Junk Removal week has been postponed and will now take place the week of February 9–13, 2026. Residential roll cart customers participating in the curbside junk removal should ensure all items are placed curbside no later than Sunday, February 8.
Residents are encouraged to secure their carts, turn off residential irrigation systems (including lawn sprinklers), and plan accordingly. To help prevent frozen pipes, residents should allow hot water to drip during extreme cold weather. Residents are also encouraged to locate their water meter and shutoff valve prior to the storm, as meters may be difficult to locate once covered by snow.
Those who must travel are urged to slow down and use extra caution to help keep everyone—residents, City crews, and public safety professionals—safe. Updates will be shared as conditions warrant.
STAY CONNECTED WITH CITY ALERTS
Residents can receive text and email notifications about sanitation delays, storm updates, and other important city announcements. Signing up ensures you get alerts delivered directly to your phone or inbox during weather events.
Text "MyCity" to 803-346-4786 to receive text updates.
Sign up for email alerts here: sumtersc.gov/news-media/lets-stay-connected
POWER OUTAGE REPORTING & RESOURCES
In the event of weather-related power outages, residents should contact their electric provider directly using the information below.
DUKE ENERGY
Customers served by Duke Energy can report outages and receive updates using the following methods:
Report an Outage
- Text OUT to 57801
- Call 800.769.3766 (800-POWERON) to report an outage or electrical emergency
- Duke Energy Progress customers may also call 800.419.6356
- Use the Duke Energy mobile app to report outages, check restoration status, and receive alerts
Safety Reminder
If you see a downed or sparking power line, do not approach it. Call Duke Energy immediately or dial 911.
BLACK RIVER ELECTRIC COOPERATIVE
Customers served by Black River Electric Cooperative should use the following contact numbers to report outages:
- Call 803.469.8060 during normal business hours
- After hours or on weekends, call 1.844.431.2732
When reporting an outage, customers should be prepared to provide the name on the account, service address, and a contact phone number.
EMERGENCY SHELTER INFORMATION
Residents in need of a safe place to stay during winter weather may utilize the following shelter resources:
Main Emergency Shelter
Located at 36 S. Artillery Drive, this shelter operates daily, 365 days a year, opening at 4:00 p.m. and closing at 8:00 a.m.
Winter Weather Shelter
Located at 215 Pine Street, this shelter is open daily until further notice and operates overnight from 7:00 p.m. to 7:00 a.m. Extended hours will be in effect due to winter conditions: the shelter will be open all day on Saturday and Sunday, January 31 and February 1, and will remain open until 12:00 noon on Monday, February 2.
Transportation between shelters is being coordinated with Santee Wateree RTA. Pick-ups will take place at 36 S. Artillery Drive, with transportation provided to 215 Pine Street. Updated pickup times will be shared as they become available.
For more information, call 803-775-0757.
STAY SAFE & STAY INFORMED
Residents are encouraged to:
- Secure outdoor items that could become hazards in high winds
- Charge phones and essential devices ahead of time
- Have flashlights and basic supplies available
City updates regarding sanitation services, power restoration, and public safety will be shared as conditions warrant.
Stay safe and informed by downloading the South Carolina Severe Winter Weather Guide. It’s packed with tips for protecting yourself, your family, and your property during snow, ice, and extreme cold events.
Download your guide here: South Carolina Severe Winter Weather Guide