Utility Finance

 Pay your waterwater dept and sanitation bill online with your credit card.

 

  • Payments made after-hours will be posted the next business day.  (Note: If a payment is made after-hours on your due date, your account will be charged a late fee.) 
  • If your water has been disconnected for non-payment, please call our office (803-436-2541) to receive further instructions for reconnection.  Reconnect service is available Monday thru Friday 8:30 a.m. to 4 p.m. (excludes holidays). 
  • Request for service disconnection will be processed next business day.
  • Request for new service must be received before 1:00 pm for same day service.
  • The City of Sumter participates in the Setoff Debt Collection Program.

 

WATER AND SANITATION - EASY-PAY NOW ONLINE! CLICK HERE!

 

2013 Proposed Utility Rate Increase Summary

 


 

 

Customer Service

  • Billing and Collections   
  • New Service and Disconnections   
  • Walk-in payments, Drive-thru payments, Night or Weekend drop box, Credit card payments, Bank draft

 

P. O. Box 310                                                                         

Hours of Operation: 8:30am-5pm, Mon-Fri

For billing and service questions, please call (803) 436-2541.

For after-hours emergencies for water and sewer repair, please call (803) 436-2558.

21 N. Main Street (Rear Entrance of the Sumter Opera House)

Sumter, SC 29150

 

Forms (To complete your request call 803-436-2541; fax documents to 803-436-2698)

  * Requires a valid picture ID;

** Requires a valid picture ID and Social Security Number


Utility Business Director 

Candi Daughrity-Quiroz

803-774-3978

cquiroz@sumter-sc.com

 

Office Manager

Peggie Mintz

803-436-2538

pmintz@sumter-sc.com

 

Asst. Office Manager

Shakema White

803-774-3951

sswhite@sumter-sc.com

 

Meter Services Manager

Ron Way

803-774-3981

 

Accounting Manager

Regenia Owens

803-774-3979