Utility Finance

The Utility Finance Department is responsible for meter reading and billing for water, sewer, storm water and sanitation services provided by the City of Sumter.   If you have questions about your bill, please contact our office.

Contact info:

Email: water@sumter-sc.com

Call: 803-436-2541


Click link below to pay your bill online with your credit card, debit card or electronic check

 

  • Payments made after-hours will be posted the next business day.  (Note: If a payment is made after-hours on your due date, your account will be charged a late fee.)
  • If your water has been disconnected for non-payment, please call our office (803-436-2541) to receive further instructions for reconnection.  Reconnect service is available Monday thru Friday 8:30 a.m. to 4 p.m. (excludes holidays).
  • Request for service disconnection will be processed next business day.
  • Request for new service must be received before 1:00 pm for same day service.
  • The City of Sumter participates in the Setoff Debt Collection Program.

 

WATER AND SANITATION - PAY NOW ONLINE! CLICK HERE!

 

2013 Proposed Utility Rate Increase Summary

 


 

 

Customer Service

  • Billing and Collections
  • New Service and Disconnections
  • Walk-in payments, Drive-thru payments, Night or Weekend drop box, Credit card payments, Bank draft

 

P. O. Box 310                                                                    

Hours of Operation: 8:30am-5pm, Mon-Fri

For billing and service questions, please call (803) 436-2541.  _______________________________________

To pay by phone, dial toll-free 1-855-385-9409

 

For after-hours emergencies for water and sewer repair, please call (803) 436-2558.

21 N. Main Street (Rear Entrance of the Sumter Opera House)

Sumter, SC 29150

 

Forms (To complete your request call 803-436-2541; fax documents to 803-436-2698)

  * Requires a valid picture ID;

** Requires a valid picture ID and Social Security Number


Utility Business Director

Candi Daughrity-Quiroz

803-774-3978

cquiroz@sumter-sc.com

 

Office Manager

Peggie Mintz

803-436-2538

pmintz@sumter-sc.com

 

Asst. Office Manager

Jessica Seale

803-774-3951

jseale@sumter-sc.com

 

Meter Services Manager

Ron Way

803-774-3981

 

Accounting Manager

Regenia Owens

803-774-3979