Water Department

Pay your water and sanitation bill online with your credit card or personal check processed electronically. 

• Payments made after-hours will be posted the next business day.  (Note: If a payment is made after-hours on your due date, your account will be charged a late fee.) 
• If your water has been disconnected for non-payment, please call our office (803-436-2541) to receive further instructions for reconnection.  Reconnect service is available Monday thru Friday 8:30 a.m. to 4 p.m. (excludes holidays). 

WATER AND SANITATION - EASY-PAY NOW ONLINE! CLICK HERE!

Customer Service

• Billing and Collections
• New Service and Disconnections
• Walk-in payments, Drive-thru payments, Night or Weekend drop box, Credit card payments, Bank draft

P. O. Box 1449                                                                         
21 N. Main Street (Rear Entrance of the Sumter Opera House)
Sumter, SC 29150

Hours of Operation: 8:30am-5pm, Mon-Fri

For billing and service questions, please call (803) 436-2541.

For after-hours emergencies for water and sewer repair, please call (803) 436-2558.  

Forms (Fax to 803-436-2698)

• Bank Draft 
• Service Disconnection
• New Account Form
• Name Change Form

Utility Business Director  

Candi Daughrity-Quiroz

803-774-3978

Office Manager

Peggie Mintz

803-436-2538    

Meter Services Manager

Ron Way

803-774-3981

Accounting Manager

Regenia Owens

803-774-3979